The Intelligence Dashboard
Your command center. 20+ pages, live KPIs and full control over your AI agent — without a single line of code.
Homepage — everything at a glance
The start page immediately shows you the most important metrics.
Conversations today
How many customer interactions your agent handled today.
Sentiment Score
Average customer satisfaction across all conversations.
Churn Risk
Customers with elevated churn risk at a glance.
Open Tickets
Escalated cases requiring human attention.
Autonomy Level
How independently your agent operates — controllable by you.
Top Topics
The most common customer concerns of the last 7 days.
Six modules. Full control.
Each module gives you deep insights and direct control options.
Channels
Read, search and filter every conversation. Debug panel with AI decision history. Ticket management with AI-generated reply drafts. Autonomy slider.
Knowledge Base
Manage, filter and edit all knowledge entries. CSV import, AGB scanner, review knowledge gaps and approve with one click.
Analytics
Sentiment trends, pain point ranking, performance per channel, self-learning categories, churn risk map and feedback analysis.
Engagement
Identify review candidates, at-risk customers in the early warning system, plan proactive messages, cost overview — all dashboard-controlled.
Admin & Prompts
Edit the AI personality live with versioning and rollback. Manage roles and permissions. Test lab for safe experiments.
Security Audit
Complete audit trail — every action is logged. Who did what when, which data was accessed.
360° Customer File
Every customer gets a complete profile — built in real time from 10+ connected systems.
Everything connected. In real time.
The 360° profile is automatically assembled from CRM, ERP, payment system, ticket system and chat history — no manual effort.
No code. No IT dependency.
All settings controllable in the dashboard: autonomy level, AI behavior, engagement rules, user roles. Changes are effective immediately — no deployment necessary.
Experience the Dashboard live
We'll show you how SOLVRA Intelligence changes your daily work.
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