The Product
A turnkey AI platform that handles your entire customer communication, learns from every conversation, and shows you what your customers really think.
Three Components. One System.
SOLVRA Intelligence consists of three seamlessly integrated building blocks.
The Agent
An autonomous AI employee that communicates with your customers via WhatsApp, Telegram, Email, Web-Chat, Phone and Slack — while performing real actions: looking up data, creating tickets, checking invoices, recommending products.
The Dashboard
Your command center with 20+ pages. See in real time: who is writing what, how your customers feel, where issues are, who is at risk of churning — all at a glance.
The Data Layer
20+ interconnected databases capturing and linking everything: contracts, payments, tickets, conversations, reviews and customer profiles — synchronized in real time.
What happens when a customer writes?
From message to resolution — in under 3 seconds.
Recognition
The agent identifies the customer automatically. It immediately knows: name, contracts, open invoices, support history, satisfaction trend and churn risk.
Understand & Act
The agent thinks autonomously in up to 10 steps. It independently decides which of its 20+ tools it needs — look up data, create tickets, send payment links, recommend products.
Response & Post-Processing
Personalized reply to the customer. Conversation is analyzed, AI summary created, feedback request sent, knowledge base expanded — all automatically.
Every conversation becomes Intelligence
The system analyzes every interaction and continuously builds knowledge.
Conversation Intelligence
Automatic analysis of every conversation: sentiment, pain points, churn risk, quality score and self-learning categorization.
360° Customer Profile
Built in real time from 10+ sources: contracts, payments, tickets, chat history, sentiment trend, engagement score and churn risk — everything at a glance.
Self-Learning Knowledge
The knowledge base grows automatically. Gaps are detected, new knowledge extracted from solved conversations, bad answers sorted out.
Engagement Engine
Proactive lifecycle messages, review requests at the perfect moment and a churn early warning system — the system acts before it's too late.
Completely Yours
SOLVRA Intelligence is fully customized to your company. Your name, your branding, your domain, your AI personality.
Go-Live in 4 Weeks
Week 1: Connect your systems (CRM, ERP, payments)
Week 2: Build the knowledge base
Week 3: Configure AI personality
Week 4: Go-Live + team training
Ready to transform your customer communication?
See SOLVRA Intelligence in action — with your real data.
Request a Demo